FSM Dashboard

Field Technician
DoorForce Field Service

Your Jobs. Your Tools. Your Door Passports.

Assigned jobs, fire inspections, approved scope, scanning, and Door Passport records.

DOORFORCE

Technician

Assigned Jobs

0

Service Calls

0

Today

Field Service

Materials

Documents

Total Revenue

$0.00 Revenue will appear when invoices are created

Active Work Orders

0 No active work orders

Asset Inspections

0 No inspections available

Active Contracts

0 No contracts available
My Location

Shift GPS Status

OFF
Clock in to start location tracking

Web/PWA tracks while this app is open. Closed-app tracking requires the native mobile build.

My Jobs

Today’s Assignments

No jobs scheduled today

Technician Job Breakdown

Monthly Metrics

Recent Configurator Orders

Job / Door ID Model Created
WO ID Customer Asset Ref Details / Instructions Assigned Tech Status Door Spec Form Action
ID Company Name Contact Person Email Phone Primary Address Asset Count Active SLAs Actions
Serial Number Door Mark ID Customer Name Location / Room Model Info Opening Specs Handing Install Date Last Inspected
Technician Dispatch

Schedule, Edit & Assign Jobs

Create jobs, set appointment dates, assign technicians, update priority, and move work through the board.

Smart Dispatch V1

Best Technician Recommendation

LIVE SCORING
Emergency Queue

Priority Response Center

0
Jarvis Command Preview

Create or Find Work Using Plain English

LOCAL ASSISTANT
Ready for a command.
Today

Schedule Timeline

LIVE
Quick View

Technician Load

Dispatch Board

Drag jobs or use Edit / Schedule
Queued Jobs 0
Scheduled / Assigned 0
Completed 0

Technician Shift Status & Geolocation Tracking

GPS Live Logs
Technician Activity Status Clock-In Time Clock-Out Time GPS Coordinates Google Map Location
Payroll Time Clock

Technician Clock In / Clock Out

This tab is for daily payroll time. Job buttons inside the technician app now use On Site and End Job instead of clock-in/clock-out.

Clocked In Now 0
Total Hours Today 0.0
Open Time Entries 0
Payroll Date Today
Technicians

Daily Time Clock

PAYROLL
Audit Trail

Time Entries

Technician Clock In Clock Out Hours Status
Team Directory

Technician Management

Add, edit, deactivate, or delete technicians. This directory feeds dispatch assignments, mobile technician selection, workload view, and on-call rotation.

Total Technicians 0
Active Technicians 0
Assigned Jobs 0
On-Call Eligible 0
After-Hours Coverage

Technician On-Call Schedule

Set weekly on-call coverage from Monday to Sunday. Assign the primary technician, backup technician, coverage window, and emergency notes.

Current Coverage Loading...
Backup Technician Loading...
Emergency Window Loading...
Dispatch Owner Office
Monday – Sunday

Weekly Rotation

ACTIVE
Emergency Dispatch

On-Call Instructions

1. Office receives emergency call.

2. DoorForce checks today’s on-call technician.

3. Primary tech receives emergency assignment.

4. If no response, backup tech is alerted.

5. Emergency job appears on dispatch board.

1. Door Specs
2. Glazing & Louvers
3. Hardware & Submit
1 DOOR ID
2 HANDING
3 FIRE RATING
20-Minute Fire Rating (AF-100/AF-150 configuration limits apply)
4 DOOR FACE & FINISH SELECTION
5 OPENING DIMENSIONS
6 & 7 ACCESSORIES & BOTTOMS
8 VISION LITE KIT
9 GLAZING OPTIONS
10 FRP LOUVERS
11 & 12 FRAMES & ANCHORS
13 HARDWARE matrix

List hardware components details and specify prep/supply instructions.

Qty
Manufacturer
Item / Part #
Finish
SL Supply
Reinforce
Remove
14 SPECIAL INSTRUCTIONS

Live Special-Lite Preview

AF-100 Pultruded
Size: -- Swing: -- Finish: -- Glass: -- Louver: --
AF Pultruded Door Estimate / Order Form
Door Models: AF-100 Pultruded Fiberglass Doors  |  Frame Models: AF-150, AF-250 Fiberglass Frame
Email estimate requests to: estimating@special-lite.com  •  Email orders to: orders@special-lite.com
Page 1 of 3 — Door ID, Handing, Dimensions & Accessories
1 DOOR ID
2 HANDING
Single Door
Pair / Unequal Pair
3 FIRE RATING
4 DOOR FACE & FINISH SELECTION

Consult finish brochures for complete lists of finish options. Color selection not required for estimating purposes.

5 OPENING DIMENSIONS
6 ACCESSORIES
FRP Threshold
FRP Mullion (Pairs Only)
FRP T Astragal (Pairs Only)
7 DOOR BOTTOM
Page 2 of 3 — Vision Lite Kit, Glazing, Louvers, Frames & Anchor Type
8 VISION LITE KIT

Fiberglass Lite Kit is Standard. Aluminum Options Available.

9 GLAZING OPTIONS
Glass Thickness
Glass Type
10 FRP LOUVERS
Louver Size
11 FRAMES Paint Matches Door
AF-250 Fiberglass Frames (Perimeter Door Frame Only, KD Only)
AF-150 Fiberglass Frames
AF-150 Throat Depths
12 ANCHOR TYPE
Drywall — Existing Opening
Drywall — New Construction
Masonry — Existing Opening
Masonry — New Construction
Page 3 of 3 — Hardware Matrix & Special Instructions
13 HARDWARE
Qty Manufacturer Item # Size Finish Prep Per Template SL to Supply Hardware Reinforce Only Sending Hardware to SL
14 SPECIAL INSTRUCTIONS
Special-Lite, Inc.
Decatur, MI 49045
special-lite.com
Job Name: ___________________________
©2025 Special-Lite, Inc.
Release Date: 09/25

Service Calls

Assigned by Office. Accept, drive, arrive & start work, document, and complete.

0
ONLINE Jobs

Jobs

Assigned by Office

More

Additional field tools

Door Passport 2.0

Digital Twin

Search or scan a door and open its passport.

Door Passport™

Permanent digital service history for every opening.

Door Passport™

Select a door

Customer: —

Opening: —

Door Type: —

Dimensions: —

Handing: —

Installed: —

Last Inspection: —

Service History

Request Service

Customer Portal

Recent Requests

My Installed Doors

4

Outstanding Invoices

1

SLA Level

—

My Registered Special-Lite Assets

Your company

Request Maintenance

My Unpaid Invoices

Invoice Amount Action

Fleet Management

Numbered trucks, daily driver assignment, mileage, maintenance, and QR records.

Total Trucks

0

In Service

0

Maintenance Due

0

Unassigned

0

Tool Tracking

QR-ready tools, truck location, user assignment, condition, and service history.

Total Tools

0

Checked Out

0

Service Due

0

Damaged / Lost

0
Tool IDToolTruckAssigned UserConditionService DueStatusAction

Administration Center

Company settings, labor rates, taxes, numbering, roles, and operational defaults.

Company Profile

Financial Defaults

Operations

Role Summary

Truck Inventory

View company inventory and record parts used on your assigned jobs. Office manages stock levels and catalog.

Record Parts Used

Total SKUs

0

Low Stock

0

Warehouse Units

0

Truck Units

0
SKUItemCategoryWarehouseTruckMinimumStatusAction
Approved Scope of Work

Quotes & Approval

View approved customer scope, quoted materials, labor, and special instructions before starting the job.

Approved Quotes for My Jobs

Quote Builder

Build estimates from customer, labor, material, and service information.

Open Quotes

0

Approved

0

Pipeline Value

$0

Conversion Rate

0%
QuoteCustomerScopeLaborMaterialsTotalStatusAction
Annual Swinging Fire Door Inspection

Fire Inspection Pro

Complete the inspection, document failures, capture signatures, and submit the report to the office.

Field Inspection
Inspection ActivityYes / No / N/A and Comments
1
Is the door and frame free from holes and breaks in all surfaces?
2
Are all glazing, vision light frames and glazing beads intact and securely fastened?
3
Are the doors, hinges, frame, hardware and threshold secure, aligned and in working order with no visible signs of damage?
4
Are there any missing or broken parts?
5
Is the clearance from the door edge to the frame no more than 1/8 inch?
6
Is the door undercut no more than 3/4 inch?
7
Does the active door leaf completely close when operated from the full open position?
8
Does the inactive leaf close before the active leaf when a coordinator is used?
9
Does the latching hardware operate and secure the door in the closed position?
10
Is the door assembly free from auxiliary hardware items that could interfere with its operation?
11
Has the door been modified since it was originally installed?
12
If gasketing and edge seals are installed, have they been verified for integrity and operation?
Inspection not complete All No answers require comments.

My Recent Fire Inspections

Operations Reports

Current operational performance from jobs, invoices, quotes, and inventory.

Invoice Revenue

$0

Open Jobs

0

Completion Rate

0%

Low Stock Alerts

0

Jobs by Technician

Jobs by Status

Billing Status

Invoice & Payment Center

View billing status for assigned jobs and confirm paperwork is ready for invoicing.

My Job Billing Status

Commercial Billing Console

Invoices registry
Invoice ID WO Link Customer Name Date Issued Service Amount Tax (6%) Total Billed Status Payment Action
Agreement ID Customer Name Service Class Coverage / Scope Start Date Expiry Date Status Annual Value

API Access Credentials

Webhooks (Event Handlers)
work_order.created
work_order.completed
door_estimate.finalized

Sample Order Hook Payload

Incoming data schema when a Special-Lite door configurator order is finalized:

POST /webhooks/door-orders 
{
  "event": "door_estimate.finalized",
  "timestamp": "2026-07-08T01:23:48Z",
  "data": {
    "job_name": "Saginaw High Renovation",
    "door_mark": "Exit Door A-101",
    "model": "AF-100 Pultruded",
    "specs": {
      "dimensions": {
        "width": 35.5,
        "height": 84.0,
        "threshold": 0.75
      },
      "handing": "Single LH",
      "fire_rated": true,
      "finish": {
        "type": "AF-100 Smooth Painted",
        "color_code": "#3b82f6"
      },
      "lites": "Half Lite",
      "glazing": "1/2\" Tempered Insulated"
    }
  }
}